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Manage your transactions

What is Transaction Management in TradeAware?

Importers, exporters and EU processors can create and submit a Due-Diligence Statement (DDS) directly from the TradeAware web app or API.

Transaction Management provides a way to create and manage the product-level information required to generate and submit a Due Diligence Statement (DDS) to the EU Information System (EU TRACES), reflecting your compliance actions in line with the Regulation.

⚠️ Prerequisites

Transaction Management is a premium feature in TradeAware. To use this functionality, your account must be enabled for transactions. If you do not have this enabled, contact your Customer Success Manager.

Your business will also need to have an identifier added to the account details to submit a transaction to TRACES. This must be an EORI for import and export transactions but can be VAT for domestic (internal EU transactions). You can update this in your Manage Account page.

Your business will need to be connected to a business with plots of the relevant commodity to submit a Transaction to TRACES.

You will be able to see the data with your associated account on TRACES. By default the system is connected to the ACCEPTANCE testing system of TRACES and can be connected to the PRODUCTION environment when you are ready to submit legally valid due diligence statements.

Multi-entity support (centralized the different legal entities - multiple EORI/VAT) Businesses that operate through several registered legal entities can now register them in Settings → Business information → Legal Entities, then select the filing entity per transaction. The selected entity’s EORI/VAT appears on the DDS and is now visible in the Transactions table.

&#xNAN;* If you do not select a legal entity for a submission, TradeAware will use the initial Business Information on your account for that transaction.

Transaction Management tailored to Activity Type

Based on the activity type of Due Diligence Statement you are creating, TradeAware will show you only the fields required for that specific activity.

⚠️ Note: Each transaction requires a basic set of product details (unit, quantity, HS code, description). The table below highlights the main differences between activity types.

Activity

When to use it

Key Inputs

What happens to the DDS?

Import

From third country to EU

First placement of goods on the EU market from a third country

Supplier ID, full product data, optional plots

Creates a brand-new DDS based on your geolocation data

Export

From EU to third country

Moving goods from the EU to a non-EU country

Upstream DDS reference(s) + product data

Generates a new Export DDS that references the upstream DDS

Domestic

Processed in EU (HS code transformation)

Processing goods within the EU (changes HS code) or placing EU-produced goods on the market

Upstream DDS reference(s) + product data (incl. new HS code)

Builds a new Domestic DDS and links to the upstream DDS

💡 Some real-world flows (Mixed-Origin, Re-Import/Hybrid, Self-Managed Supplier plots) require additional inputs beyond this table. See Mixed-Origin, Re-Import, and Self-Managed Supplier Transactions.

⚠️ Trade is no longer an activity type. Traders and downstream operators no longer file their own DDS — they keep and pass on the DDS references received from their suppliers instead. Trade transactions you created earlier are kept with the status Deprecated. You can still open and view them, but they can't be edited, submitted or withdrawn. Any DDS already filed for them is unaffected.

The Transaction Management Page

By selecting the Transaction Management icon , you will navigate to the Transaction Management page.

From here you can see a table of your transactions:

  • Reference / Verification - The official DDS reference number followed by the verification code (shown once TRACES marks the statement Available).

  • Legal entity - the registered legal entity used for this transaction (EORI/VAT on file).

  • Internal Reference - Your internal reference id for the transaction.

  • Activity - The type of activity for the transaction - either Import, Export or Domestic.

  • Product(s) - The HS code(s) and mass of the product(s) in the transaction.

  • Status - The status of the transactions Which can be one of the following:

    • Draft: The transaction is in draft mode, still being prepared and not yet submitted for processing.

    • Queued: The transaction is in the process of being sent to the EU Information System.

    • Submitted: The transaction has been submitted to the EU Information System.

    • Available: The transaction has been accepted by the EU Information System.

    • Error: The transaction has been rejected by the EU Information System.

    • Deprecated: A Trade transaction retired when the Trade activity type was removed. Visible for your records; no further actions are possible.

  • Submission Date - The date the Transaction was submitted to TRACES where relevant.

You can search transactions by id, activity type, commodity or status using the search bar. You can also filter the table by selecting the filter icon at the top of the page for Activity, Products and Status, including using multiple of these filter types simultaneously.

This will filter the view to your relevant Transactions. You can also sort your transactions using the arrow next to the column header. The filter view shows a reminder that a filter is currently applied Selected filters also show above the table and can be removed here by clicking the cross next to the filter criteria.

Quick-Start per Role

Creating a Transaction

Selecting the plus icon in the top right of the Transaction table will take you into the "Create Transaction" view. The information requested on this page corresponds with the data required to submit a due diligence statement to TRACES.

Select legal entity - At the top of the creation form, choose the Legal entity that will file the DDS. The panel shows its VAT and EORI so you can verify you picked the right entity.

  • You can change the selection while the transaction is Draft.

  • After submission, the filing entity is fixed for that DDS.

  • If you skip this step, the system will apply the initial Business Information on your account at submission.

Activity Types and Corresponding Roles in TradeAware

A · Import - Upstream Operator/Importer

Import – Goods are brought into the EU from a third country. This activity is typically used when placing goods on the EU market for the first time, requiring geolocation data, supplier information, and full product details to generate a Due Diligence Statement (DDS).

Next by selecting "add product or commodity" you will see the full list of HS codes in scope for the EUDR. You can search this using the search bar at the top of the page and expand the options by pressing the icon.

You can add the commodity or product by selecting the box next to the product or commodity in the list. You can select multiple of these to add at the same time.

By selecting "save" you will see a component added to the Transaction. By default the product description will be the one from the same as the HS code heading description, but this can be updated to correspond to the product being made available on the market.

You can also add the net mass of the product.

Supplementary units: Some commodities need a second quantity alongside net mass — a head count for live animals, for example, or cubic metres for timber.

If the HS code you selected has a supplementary unit defined, a Supplementary units field appears with the unit already filled in, for example NAR (p/st) for HS 010229. Enter the quantity. You can't change the unit — it's set by the HS code. If the HS code has no supplementary unit defined, no field appears and there's nothing to enter.

💡 Supplementary units currently apply to these HS codes:

  • NAR: 010221, 010229, 4011, 4013, 4104

  • MTQ: 4403, 4406, 4408, 4410, 4411, 4412, 4413

  • KSD: 4701, 4702, 4703, 4704, 4705

Matching is on the first four digits, except 010221 and 010229, which match in full.

The same field appears on Export transactions. On Domestic you choose the unit yourself — see section C.

Use the Supplier dropdown to assign a supplier to the product.

Selecting plots for a product

When adding the supplier to the product or commodity to your transaction, you can assign the specific geolocation plots that apply to the product by selecting the Manage plots button. This opens a modeal with a list of plots associated with the selected supplier.

You can filter this list by status (e.g., EUDR compliant), country, and plot size, or search by name. This helps you narrow down the plots that are relevant to your shipment or batch, and reduce the risk of oversharing or including irrelevant data.

💡 Selecting only the relevant plots gives you tighter control over what data is shared and helps ensure your transaction payload stays within technical limits—minimizing submission errors and supporting better traceability at the batch level.

This adds the anonymized relevant information of the supplier, including plots to the transactions when it is submitted to TRACES.

You can select "save & close" which will close your transaction as a draft, or Submit to create the DDS.

💡 If your Import transaction includes multiple suppliers, requires both upstream DDS reference(s) and supplier plots, or uses self-managed plots under one account, see Mixed-Origin, Re-Import, and Self-Managed Supplier Transactions:<link>

Adding a product from your product list

If you keep a product list in TradeAware and your suppliers have linked plots to those products, you can add a product instead of choosing an HS code and plots:

  1. Select Add product or commodity and open the Products tab.

  2. Tick the products and select Add products.

Each product becomes a card with its supplier and linked plots already selected. When the transaction is submitted, TradeAware includes every plot the suppliers on the card have linked to the product at that moment, plus any other plots you selected. To leave a supplier's plots out of this transaction, remove that supplier from the card. See For buyers: request plot data for details.

B · Export - Downstream Operator/ Exporter

Export – Goods are shipped out from the EU to a third country. This activity has to be when exporting goods that were already placed on the EU market (e.g., through an import or domestic DDS).

Steps:

Add an upstream DDS reference using the Add reference statement button. Both Reference Number and Verification Number are required.

Select Export From EU to third country in the Activity section.

Add your export product details, including HS code, quantity, and any other necessary data.

You can select "save & close" which will close your transaction as a draft, or Submit to create the Export DDS.

💡 Why is the Supplier field disabled? When you provide upstream DDS references (Reference + Verification numbers), TradeAware uses these to connect your export transaction to the existing statements. Since the product has already been subject to a Due Diligence Statement, no additional supplier data is required — avoiding duplication and errors.

C · Domestic - Downstream Processor/ EU Producer

Domestic – Goods already in the EU are processed in such a way that they change HS code or this is the first placement of an EU-produced product on the market.

Steps:

  • Add one or more upstream DDS references using the Add reference statement button (Reference Number + Verification Number required).

  • Select Domestic Processed in EU (HS code transformation) in the Activity section.

  • Add your new product details, including the transformed HS code, quantity, and product description.

  • Optionally add a supplementary unit. Unlike Import and Export, you choose the unit yourself: pick a Supplementary Unit Type and enter the quantity in Supplementary units. Hover over an option to see its full name.

    • KSD (kg 90% sdt) — Kilogram of substance 90% dry

    • MTK (m²) — Square metre

    • MTQ (m³) — Cubic metre

    • MTR (m) — Metre

    • NAR (p/st) — Number of items

    • NPR (pa) — Number of pairs

  • Optionally add a % Est. or deviation: the expected weight variation of the net mass, in percent, up to 25. This field is only available on Domestic transactions.

  • Save & close to draft, or Submit to create the Domestic DDS.

💡 Note: Supplier information is not required because the product has already been covered by a previous Due Diligence Statement.

Create a New Transaction using This as Reference

After clicking Create reference in the Transactions table, you are brought into the pre-filled transaction creation form.

In this view:

  • The Reference no. and Verification no. from your upstream DDS are automatically populated.

  • You can select the appropriate Activity (Export or Domestic, depending on your scenario).

  • You can add any additional product or commodity details relevant to your reference DDS.

  • Supplier selection is disabled because the upstream DDS already provides the traceability data.

👉 This streamlined flow ensures your new reference DDS links properly to existing records in TRACES, minimizing duplication and error risk.

Editing or Deleting a Draft

For a transaction you have created but not submitted to TRACES, you will be able to edit this until you submit. To do this, select the three dots next to the transaction in the list and select edit. This will reopen edit mode. You can also delete the transaction by selecting delete.

Submitting a Transaction to TRACES

When you are ready to submit the transaction to TRACES, select the submit button.

The system will combine your business information like Submitted Legal Entity, the transactions data from the Referenced Statement or the plot data associated with suppliers to create your due diligence statement in TRACES.

The status of the transaction will change to "Queued" while it is pending with the TRACES system. It will update to "Submitted" when it has been accepted by the TRACES system and "Available" when the TRACES system has provided back a reference and verification number.

You can also see the Transaction on TRACES with the information associated with the Transaction, including with the relevant plots attached.

View a Submitted or Available Transaction

By selecting the three dots next to a queued, submitted or available transaction, you will see the option to "view" the transaction.

You will be able to change the fields in the view mode but cannot save as a draft or resubmit the transaction.

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