API Access and Business Account Registration

To start utilizing the TradeAware platform and API, you’ll first need to create a business account. Follow these steps to complete registration and set up programmatic access for your applications

Register a Business Account

  1. Sign Up for TradeAware

    • Visit TradeAware and select Sign Up.

    • Email and Password: Enter your preferred email address and create a secure password.

  2. Use Separate Emails for Demo and Production Accounts To avoid confusion and potential conflicts during integration, we recommend using different email addresses for demo and production accounts. This will ensure a clear separation between testing and live environments.

    1. Please use email and password for creation of Demo and Production accounts.

  3. Completing the Onboarding Process After registration, you’ll be guided through onboarding steps, including email verification and profile setup. Follow these steps until you reach the main dashboard (the World Map screen), confirming that your account is fully set up.

  4. Confirm the Primary Account Once the onboarding process is complete, please contact our Customer Support (CS) team "email: support@live-eo.com" to inform them of the primary account. This will serve as the main access point for your business.

Note: At this time, each business is limited to one primary account for API access. We are working on enabling multi-user support, which will allow more team members to have individual accounts in the future.

We recommend using email and password for account creation instead of social sign-on (SSO), especially if login details need to be shared with multiple users.

TradeAware User Guides

To interact with the TradeAware API programmatically, please refer to our User Guides:

TradeAware API Reference and Limitations

Please refer to API Reference specifications and limitations:

  1. Maximum Payload Size: 10 megabytes per request.

  2. Supported Input Format: Currently, the API accepts GeoJSON files.

  3. Supported Geometry Types: Only Polygon and MultiPolygon geometries are supported in GeoJSON format.

    1. For reference on polygon geometry definitions, please refer to RFC 7946, Section 3.1.6.

    2. Unsupported types include Point, MultiPoint, LineString, and MultiLineString.

  4. Projection Requirement: Files must be in the CRS84 projection.

  5. Geometry Dimensionality: Only 2D geometries are supported at this time.

Support

If you have any issues with the TradeAware API, please let us know. We’d love to hear your feedback! For assistance, please refer to our Contact Support section.

Last updated