Settings Guide
The Settings panel holds your account and organisation configuration. Use it to keep details current, manage the legal entity that files your DDS in TRACES, invite colleagues, and connect integrations.
Accessing Settings
Open Settings via your button in the top-right 
, and click 'Settings' in the menu. Once open, depending on your account's entitlements, you will see the following options:
Profile details
This section contains your personal account information shown across the platform and in supply-chain connections.
You can
Review your name and email
Edit your name
Business information
This section shows your organisation’s business information that is shared with connections and used for submitting due diligence statements to TRACES.
You can
Edit and update Company name, VAT, EORI, address and country
Copy your Business ID (account identifier) when needed for support
Legal Entities
Register the legal entities (subsidiaries/branches) that may file DDS on behalf of your business. Selecting the correct legal entity per transaction ensures the right business details are sent to TRACES.
You can
Create a legal entity (name, address, postcode, city, country code, EORI and/or VAT, optional email)
Edit or remove an entity when details change
In Create a transaction, choose Select legal entity to decide who files the DDS
See the responsible entity in the Legal entity column of the Transactions table
Notes
If no entity is selected, the system defaults to the first legal entity you registered for your business
EORI is required for Import/Export; VAT can be used for Domestic/Trade
Contract and Usage
This section shows details of your contract and usage of Precision Analytics, where relevant.
Team members
This section allows you to manage the team that you work with in TradeAware.
You can
Invite new users and manage their status (Active/Invited)
Workspaces
This section shows separate business areas under one login. Each workspace has its own suppliers, plots, transactions, and documents—data is not shared between them. For more information see Managing Workspaces
You can
Create a new workspace when you need an isolated data area
Switch between workspaces
View each workspace’s EORI, VAT and Country
Tip: Make sure you are in the correct workspace before creating or submitting transactions. More details: Managing Workspaces → https://docs.live-eo.com/tradeaware/using-the-tradeaware-web-app/managing-workspaces
API access
This section shows credentials for integrating your systems with TradeAware. For more information see API Access and Business Account Registration
You can
View / copy your Client ID and Client Secret
Rotate credentials if required
Open the API documentation to implement or update your integration
Webhooks
This section shows outbound notifications for events in TradeAware. For more information see Webhooks
You can
Add a webhook URL
Monitor Status and Error rate
Replace or pause endpoints during maintenance
FAQs (additions)
What’s the difference between my Business and a Legal Entity? Your Business is your TradeAware account. A Legal Entity is a registered record (name, address, EORI/VAT) that can file a DDS in TRACES. One business can contain multiple legal entities.
Why do I need a Legal Entity on a transaction? TRACES requires the exact legal entity responsible for the filing so the correct name, address, and EORI/VAT appear on the DDS. Each transaction must specify one legal entity (the DDS primary actor).
Do I need a separate supplier list per legal entity? No. Suppliers and transactions are shared at account level. You simply choose the filing legal entity per transaction.
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