map-locationReview the latest Insights in SurfaceScout

To quickly identify new insights detected by LiveEO

  1. Open the web apparrow-up-right

  2. Click the filter button located in the upper left corner.

Selecting filters

To view updates in the Cases, you have 2 options:

  • Use the Case Updated filter to specify a time period, such as "Today," "Last Week," or a custom date range. Updates may include changes to attributes like status updates, newly added insights, or changes in assignees OR

  • Use the Insight Delivery filter to select the most recent delivery. This will display all cases with newly added insights or cases created as part of that delivery.

Insight Delivery & Case Updated filters

You can now see only what matters thanks to those filters

Filtered cases - list and map

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